Privacy policy

Last updated: August 7, 2026

Welcome to LIMELIGHT. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • PIN Code
  • Company Name (if applicable)
  • Payment Details (processed securely by third-party payment providers)
  • Order History

B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Time Spent on Website
  • Referral URL
  • Location (approximate)
  • Website Usage Data

C. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and improve our website performance.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill orders
  • To provide customer support
  • To deliver products
  • To process payments securely
  • To send order confirmations and shipping updates
  • To respond to inquiries
  • To improve our website and services
  • To personalize your shopping experience
  • To detect fraud and prevent unauthorized activities
  • To comply with legal obligations
  • To send promotional emails, offers, and newsletters (only where permitted or with your consent)

3. Payment Information

We do not store your debit card, credit card, UPI PIN, CVV, or banking credentials.

Payments are securely processed through trusted third-party payment gateways that comply with applicable security standards.

4. Cookies Policy

Our website uses cookies to:

  • Remember your preferences
  • Keep products in your shopping cart
  • Improve website performance
  • Analyze visitor behavior
  • Measure advertising effectiveness
  • Provide a better user experience

You may disable cookies through your browser settings; however, some features of the website may not function properly.

5. Third-Party Services

We may share limited information with trusted third-party service providers who help us operate our business, including:

  • Payment Gateway Providers
  • Shipping & Logistics Partners
  • Marketing Platforms
  • Analytics Providers
  • Cloud Hosting Providers
  • Customer Support Tools

These providers receive only the information necessary to perform their services and are expected to protect your information.

We are not responsible for the privacy practices of third-party websites linked from our website. We encourage you to review their privacy policies before providing personal information.

6. How We Protect Your Information

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include:

  • SSL (Secure Socket Layer) encryption
  • Secure servers
  • Restricted employee access
  • Regular security monitoring
  • Password protection
  • Trusted payment gateways

While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only:

  • To process your orders
  • With logistics partners for delivery
  • With payment processors
  • With technology providers supporting our website
  • When required by law, court order, or governmental authority
  • To protect our legal rights or prevent fraud

8. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders
  • Maintain business records
  • Resolve disputes
  • Comply with legal and tax obligations
  • Enforce our agreements

When no longer required, your information will be securely deleted or anonymized, where appropriate.

9. Customer Rights

Subject to applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Withdraw consent for marketing communications
  • Request a copy of your personal data
  • Object to or restrict certain processing activities
  • Lodge a complaint with the appropriate regulatory authority, where applicable

To exercise these rights, please contact us using the details below.

10. Marketing Communications

If you subscribe to our newsletter or promotional emails, we may send updates about:

  • New product launches
  • Promotions
  • Offers
  • Seasonal sales
  • Company announcements

You can unsubscribe at any time by clicking the "Unsubscribe" link in our emails or by contacting us directly.

11. International Users

Our services are intended primarily for customers in India. If you access our website from outside India, please note that your information may be transferred to and processed in India, where data protection laws may differ from those in your jurisdiction.

12. Compliance with Indian Laws

We strive to handle personal information in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable regulations.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

Any changes will be posted on this page with an updated "Effective Date." Continued use of the website after such updates constitutes your acceptance of the revised policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Email: help.limelightonline@gmail.com

Business Hours: [MONDAY–SATURDAY | 10:00 AM – 6:00 PM]

Thank you for trusting LIMELIGHT. We are committed to protecting your privacy and providing a safe, transparent, and secure shopping experience.